Shipping policy

At Mossy Roots, we prepare and ship all orders with care. Please allow 1–3 business days for order processing before dispatch. Shipping times vary based on your location and will be displayed at checkout. Once your order has been shipped, you will receive a confirmation email with tracking details. Mossy Roots is not responsible for delays caused by carriers, incorrect shipping information, or unforeseen circumstances. Please ensure your address is accurate at checkout. If your order arrives damaged or you experience an issue with delivery, contact us within 48 hours so we can assist you.