Refund policy

At Mossy Roots, your satisfaction matters to us. Due to the nature of our natural wellness products, all sales are final and we cannot accept returns once an order has been shipped. If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of delivery with your order number and photos, and we will happily review the issue and make it right. We aim to ensure every customer receives their products in perfect condition and with care.